How To Change Yes Bank Account Mobile Number Online & Offline

Almost every one of us owns a bank account. Having a bank account has become mandatory these days as digital transactions have taken over Direct Cash exchanges. While opening a bank account, you will be asked to submit your identity and contact proof documents. The bank will also ask your contact number to register with the bank. 

The mobile number registered with the bank will be used by the bank for multiple purposes like informing the account holder about new policies, new transactions and the pending balance. If you are going to change your contact number, you should inform the bank. You can change the mobile number registered with the bank in many ways. 

Founded in 2004, Yes bank is one of the popular private sector banks in India. Yes, the bank provides numerous customer-friendly features and services. The bank also allows customers to change their registered mobile numbers. If you are looking for ways to change the mobile number registered with the Yes Bank, we are here to help you.

The registered mobile number with Yes Bank can be changed both online and offline. You can change the mobile number online through internet banking and offline by directly visiting an ATM. This article will explain both ways clearly. You can also change the mobile number registered with the Yes Bank by visiting the Home branch of Yes Bank. 

Change Yes Bank mobile number Online

You should have a device with a proper internet connection to change the mobile number online. Also, have the new mobile number that you are going to change with the old number. Follow the steps given below to change your Yes Bank mobile number online.

• Step 1 – To change your registered Yes Bank mobile number, go to the Yes Bank official website from your browser https://www.yesbank.in. Press the Login button. Enter the login credentials and proceed.
• Step 2 – After you log in, choose the service that you want to proceed with. The service request option will be available at the page’s top.
• Step 3 – From the options list, press ‘Change mobile number’.
• Step 4 – For authentication, the bank will send an OTP to your registered old mobile number.
• Step 5 – Type the OTP in the given field to proceed with the change of mobile number. Once your validation is complete, type the new mobile number in the box.
• Step 6 – Once you enter the new mobile number, you will receive a new OTP message on your phone. The OTP will be sent to the newly registered mobile number. This is to verify the new number you have submitted.
• Step 7 – Enter the OTP in the relevant field and complete the validation process.
• Step 8 – Once the OTP is validated, your mobile number changing request will be submitted to the Yes Bank. The bank will process the request and notify you when the new mobile number is updated.

The bank will usually take a few minutes or a few hours to update your new mobile number. This depends on the servers of the bank. Once the number is updated, you will receive an SMS from the Yes Bank regarding the update.

Change Yes Bank mobile number Offline

To change the Yes Bank registered mobile number through offline mode, you should visit the ATM. Follow the below steps to change Yes Bank account mobile number using ATM.

• Step 1 – Go to the nearby ATM and swipe / insert the ATM card into the ATM.
• Step 2 – You will see the menu appear. Choose the ‘Registration’ option from the menu.
• Step 3 – Now, you will be asked to type the secret ATM PIN. Use the number pad in the ATM to type the ATM PIN.
• Step 4 – Select the ‘Mobile Number Registration’ option. Now, two options will appear. Choose the ‘Change Mobile Number’ option as you require changing the mobile number.
• Step 5 – The next page will appear. Here, type your new Mobile Number. Press confirm.

After you complete these steps, the bank will send a confirmation message to both your old and new mobile numbers. After you receive the confirmation message in both the numbers, send an SMS to 5676767 from both the numbers. Send the SMS in the below format.

ACTIVATE <OTP CODE> <REFERENCE CODE>

You should send the SMS within a few hours from the receiving time. Only then your request will be processed.

Change Yes Bank mobile number by visiting the bank

As we already mentioned, you can also change the Yes Bank registered mobile number by directly visiting the bank. Follow the steps given below to do so.

• Step 1 – Go to the Yes Bank branch you usually go to maintain your Yes Bank account.
• Step 2 – Make sure you have a copy of your recent phone bill, aadhaar card/passport, address proof documents. You could call the bank before visiting directly to ask them about the documents you need to bring to change your mobile number.
• Step 3 – Get the KYC details to change the form from the bank. Fill out the form with appropriate information.
• Step 4 – From the bank officials, get the Yes Bank mobile number change form.
• Step 5 – Fill out the form without skipping any field. You could seek the help of the bank staff in case you need any help filling out the form.
• Step 6 – The KYC details change form should also be filled out. Include the below details. The Bank account info should be filled in such as:

Account number

Account holder name

Account type

• Step 7 – To change your registered mobile number, you must indicate that you wish to change the mobile number.
• Step 8 – In the field provided, type your new mobile number. Sign on the fields wherever required.
• Step 9 – The KYC Details Change form should be submitted along with the address proof and identity proof documents. You can ask the bank officials about the exact document to be submitted.
• Step 10 – Request an “acknowledgement receipt” from the bank.

The bank official will verify your submitted form, sign and other documents. The bank official will check your form and give you the acknowledgement receipt.

The bank will process your request to change the Yes Bank registered mobile number. Once the bank validates your details and form, it will update your new mobile number to your account, replacing the old number. You should verify with the Yes bank if your registered mobile number has been changed. 

The bank will send an SMS or mail to notify you about the change of mobile number. Wait until you receive the notification. In case, if you did not receive the notification, you can ask the bank about this. Usually, you will receive the notification within a few hours. 

You can contact the customer care number of the bank for any queries or help. The toll-free customer care number of Yes Bank is 1800 1200. You can inform the bank manager or bank if you had lost your old number. They will tell you what to do further. We hope you got everything you need to change the Yes Bank mobile number both online & offline. Share the article with those who would get benefitted from this.